And Then What?

Slogans capture and channel our dreams. Iteration, adaptation, and the hard work of implementation make them real. Pausing to ask “And then what?” isn’t an admission of defeat. It’s a sign of wisdom and maturity, a willingness to at least start trying to think more deeply about complex and troubling problems.

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When Is It Okay to Quit?

It’s said that quitters never win and winners never quit, but is this true? For highly motivated people, the drive to achieve can be a direct line to accomplishment or into a dead end. The key is the ability to discern when our goals no longer suit us. Ironically, this can be hardest for the best-motivated.

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Going Beyond Grit

Made popular by Angela Duckworth’s 2016 book of the same name, the quality of grit is a “special blend of passion and persistence” that lets people persevere through difficulties. There are times, though, when simply putting our head down and gutting through difficulties may not be enough. This post looks at one way to be better at grittiness.

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Lead, Follow, or Both?

You’ve probably been told to “lead from where you are” and that followership is its own form of leadership. Even senior leaders, though, are routinely caught between what they want to do and what their bosses and people want. This post looks at how good leading and good following are largely the same thing.

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Communicating In A Crisis, Part 3

In the two previous posts in this series, we’ve looked at examples of communicating under pressure drawn from the news. This time has been a good laboratory for communications beause the Covid-19 pandemic has created a universal sense of urgency.

To close, we’ll look too at a framework focusing on the power of purpose-driven communication during crisis and close with some general guidelines learned from the examples in Part 1 and Part 2.

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Communicating In A Crisis, Part 1

Communicating In A Crisis, Part 1

n a crisis, others’ perceptions of our actions is often based on emotional or intuitive factors which are dramatically different than our reading of the situation. How we handle this tension can make the difference between an incident being minor or becoming a major stain on our reputations. Effective response starts with owning your message.

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